<h2>Our story</h2><p>AY Malloum Travel and Tours was built out of a simple frustration: too many Kenyans plan a trip and then spend months chasing quotes, waiting for replies, and being surprised by fees that appear at the last minute. We decided to remove all of that.</p><p>Today we are a Nairobi-based travel agency and tour operator handling flights, hotel accommodation, safari and beach packages, visa assistance, travel insurance, airport transfers and corporate travel. Our purpose is to prepare you for, and go along with you on, transformational adventures until you make it. Beyond getting you to your destination, we will get you a place to lay your head at night, locate the best spots for your culinary delight, and find the places of your dreams.</p><h2>Our mission</h2><p>To remove all possible complications in travel, with the goal of exceeding our customers&rsquo; expectations.</p><h2>Our vision</h2><p>To be the best at creating a superior and seamless travel experience.</p><h2>Why AY Malloum</h2><h3>Customer support</h3><p>Booking with us comes with expert assistance, prompt responses and a real person on the other end of the phone during working hours, and on WhatsApp outside them.</p><h3>Save more</h3><p>We are committed to providing unbeatable deals and exclusive discounts, so you can travel more for the same money.</p><h3>Safe and secure</h3><p>Our supplier relationships, payment handling and support infrastructure are built so that you feel confident from your first booking to your last day abroad.</p><h3>Trusted by many</h3><p>Families, students, church groups and corporates have travelled with us. That is the measure we care about.</p><h2>What we do</h2><ul><li>Flight booking on all major airlines, one-way, return and multi-city</li><li>Hotel and lodge accommodation, from city business hotels to five-star tented camps</li><li>Safari, beach, city break, pilgrimage and family tour packages</li><li>Visa processing assistance and travel information</li><li>Travel insurance</li><li>Airport transfers, car hire, safari vehicles and excursions</li><li>Corporate and B2B travel accounts with net rates and credit terms</li></ul>